Privacy Policy – Softkut

1. Who we are

Softkut operates the website softkut.site. When we say “we,” “us,” or “Softkut,” we mean the team responsible for this site and the services described on it. Contact: [email protected].

2. Information we collect

We collect only what we need to respond to you and improve the site:

Contact form and email: name, email address, and the content of your message when you write to us.
Technical data: standard server logs (IP address, browser type, pages visited, approximate time) used for security and basic analytics. We do not use this to build marketing profiles of individual visitors.
Service participation: if you enrol in a track or mentoring, we keep the details needed to deliver the service (e.g. progress notes, session summaries you agree to).

We do not sell personal data. We do not run advertising trackers that follow you across other websites.

3. How we use information

To reply to enquiries and provide the services you request.
To improve course materials and site content based on aggregated feedback.
To keep the site secure and diagnose technical issues.
To send service-related messages (e.g. session reminders) when you are an active participant. We do not send marketing newsletters unless you explicitly opt in.

4. Sharing

We share personal information only when necessary:

With service providers who help us run email or hosting (under contracts that limit their use of the data).
If required by law or to protect rights, safety, or the integrity of the service.

We do not sell or rent your information to third parties for their marketing.

5. Retention

Contact messages are kept as long as needed to complete the conversation and for a reasonable period afterward for reference. Service records are retained while you are active and for a limited time after, unless a longer period is required for legal or accounting reasons. You can ask us to delete your data by emailing [email protected]; we will respond within a reasonable time.

6. Cookies and similar technologies

The site may use essential cookies or local storage for basic functions (e.g. remembering preference settings). We do not rely on third-party advertising cookies. If we introduce optional analytics in the future, we will update this policy and, where appropriate, ask for consent.

7. Your choices

You can request access to, correction of, or deletion of personal data we hold about you by writing to [email protected]. You can also ask us to stop using your data for any optional communications.

8. Security

We take reasonable technical and organisational steps to protect data. No online transmission or storage is completely secure; we encourage you to use strong passwords for any accounts related to our services and to contact us if you notice something suspicious.

9. Children

Softkut services are aimed at adults and professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided data to us, please contact us so we can remove it.

10. Changes

We may update this policy from time to time. The “Last updated” date at the top will change. Continued use of the site after changes means you accept the revised policy. For significant changes we will try to provide clearer notice where practical.

11. Contact

Questions about this policy or your data: [email protected].